Terms of Service
These Terms of Service (the “Terms”) govern your access to and use of MergeData.ai’s websites, products, and services (collectively, the “Services”).
If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization, and “you” refers to that organization.
1) Agreement hierarchy
If you have a written agreement with MergeData.ai (for example, a master services agreement, order form, or other signed contract), that agreement controls to the extent it conflicts with these Terms.
2) Eligibility and accounts
You must be legally able to enter into these Terms. You are responsible for all activity under your account and for maintaining the confidentiality of your credentials.
3) Acceptable use
You agree not to:
- Use the Services in violation of any law or regulation.
- Interfere with or disrupt the Services, including by probing or scanning for vulnerabilities.
- Attempt to access data or accounts you do not have permission to access.
- Reverse engineer, decompile, or attempt to derive source code from the Services (except where prohibited by law).
- Upload or transmit malicious code, or content that infringes intellectual property or privacy rights.
4) Customer data
“Customer Data” means data you (or your users) submit to the Services, including data from connected sources. You retain all rights in Customer Data. You grant MergeData.ai a limited right to host, process, transmit, and display Customer Data solely to provide, secure, and improve the Services.
5) Security and privacy
We use reasonable administrative, technical, and organizational safeguards designed to protect Customer Data. More details are available on our Security page. Our collection and use of personal information is described in our Privacy Policy.
6) Feedback
If you provide suggestions or feedback, you grant us a non-exclusive, worldwide, royalty-free license to use it without restriction or compensation.
7) Third-party services
The Services may interoperate with third-party services (for example, DMS/CRM vendors). Your use of third-party services is governed by their terms, and we are not responsible for third-party services.
8) Fees (if applicable)
Some portions of the Services may require payment. Pricing, billing, and renewal terms (if any) will be described in an order form, invoice, or other written agreement.
9) Intellectual property
MergeData.ai and its licensors retain all rights, title, and interest in the Services, including software, documentation, and trademarks. These Terms grant you a limited, non-exclusive, non-transferable right to access and use the Services during the term, subject to these Terms.
10) Disclaimers
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, MERGEDATA.AI DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
11) Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, MERGEDATA.AI WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO THE SERVICES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, MERGEDATA.AI’S TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICES WILL NOT EXCEED THE AMOUNTS PAID BY YOU TO MERGEDATA.AI FOR THE SERVICES IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.
12) Suspension and termination
We may suspend or terminate access to the Services if we reasonably believe you have violated these Terms or if necessary to protect the Services or other users. You may stop using the Services at any time.
13) Changes
We may update these Terms from time to time. If changes are material, we will provide reasonable notice (for example, by posting on this page). Your continued use of the Services after the effective date means you accept the updated Terms.
14) Contact
Questions about these Terms? Contact us at leads@mergedata.io.