Privacy Policy
This Privacy Policy explains how MergeData.ai (“MergeData”, “we”, “us”) collects, uses, and shares information when you visit our website or use our products and services (the “Services”).
1) Information we collect
We collect information in three main ways:
- Information you provide, such as contact details (name, email), scheduling details, and communications sent to us.
- Information collected automatically, such as IP address, device/browser details, pages viewed, and approximate location derived from IP.
- Customer Data from connected systems, when you connect third-party sources (e.g., DMS/CRM/vendor systems). This data is processed to provide the Services.
2) How we use information
We use information to:
- Provide, maintain, and improve the Services.
- Operate integrations you enable and deliver requested outputs (tables, reports, summaries, tasks).
- Communicate with you, including responding to inquiries and sending product/service updates.
- Protect the Services, detect abuse, and enforce our terms.
- Comply with legal obligations.
3) How we share information
We may share information with:
- Service providers who help us run the Services (hosting, analytics, support, and communications), under contractual obligations to protect information.
- Integration partners you choose to connect to (data is exchanged as needed to operate those connections).
- Legal and safety when required by law or to protect rights, security, and integrity.
- Business transfers in connection with a merger, acquisition, or sale of assets.
4) Cookies and analytics
We may use cookies and similar technologies to remember preferences and understand site usage. You can control cookies through your browser settings.
5) Data retention
We retain information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention for Customer Data may also be governed by your contract.
6) Security
We maintain safeguards designed to protect information. No method of transmission or storage is 100% secure, but we work to protect data using appropriate controls.
7) Your choices
You may request access, correction, or deletion of certain personal information by contacting us at leads@mergedata.io. We may need to verify your request and may retain certain information as required by law.
8) Children
The Services are not directed to children under 13, and we do not knowingly collect personal information from children.
9) Changes to this policy
We may update this Privacy Policy from time to time. We will post updates on this page and update the “Last updated” date.
10) Contact
If you have questions about this Privacy Policy, email leads@mergedata.io.